How do returns work?

For eligible returns, a pre-paid return shipping label will be provided.

In order to receive a full refund, returns must include the product, all original packaging, instructions, and accessories.

All items must be returned and in good, working condition with normal wear and tear.

Please allow up to 10 business days for processing after your return is received.

We can only process returns for products sold on monabeautyz.com.

International orders:
Those with unpaid customs fees are not eligible for return. Additionally, we cannot provide free return labels for international clients. International return shipping fees are not covered by MONA BEAUTYZ.